(Effective Date: [1/11/2025)
Please read these Terms of Service (together with our [Privacy Policy]([insert your privacy policy link]) and any other policies referenced herein, the “Terms of Service”) carefully before using [teach.catherineingleby.com] (the “Site”) and the services, features, content, or courses offered by Catherine Ingleby (“we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.
By registering for or using the Services in any way—including enrolling in an online course, attending a live class, or browsing the Site—you agree to these Terms of Service and all other operating rules, policies, and procedures that we may update from time to time.
We may offer additional terms for specific courses or events. Those additional terms are incorporated into these Terms of Service by reference.
These Terms of Service apply to all users of the Services, including students, parents/guardians, and any other participants or visitors.
By purchasing or accessing our Services, you confirm that you are:
At least 18 years old; or
Under 18 but have the consent and supervision of a parent or legal guardian who is at least 18 years old.
Parents or legal guardians agree to be legally responsible for their teenager’s participation in the Services, including:
Compliance with these Terms of Service
Any payments or commitments made through their account
Ensuring the young person behaves appropriately during lessons and interactions.
We reserve the right to refuse access to any person or entity and to change eligibility criteria at any time.
Access to the Services is revoked where use would violate applicable law or our policies.
To access our online courses, you must register for an account (“Account”).
You agree to:
Provide accurate and complete information and keep it updated.
Not use another person’s name or impersonate anyone else.
Keep your password secure and never share it publicly.
Notify us immediately of any unauthorized use of your Account.
A parent or guardian may manage the account on behalf of the teen participant. Accounts may be deleted at any time upon written request.
We collect and process personal data in accordance with our [Privacy Policy]([insert link]) and applicable data protection laws, including the General Data Protection Regulation (GDPR).
For teenage participants, personal data may include names, contact details, parent/guardian contact information, submitted artwork, and recordings of live sessions (where consent is provided).
We will never sell personal data and only use it to deliver and improve our Services.
Definition: “Content” includes course materials, recorded sessions, images, videos, written posts, artwork, and any other material made available through the Services.
User Content: Students may upload or share artwork or text during courses (“User Content”). You confirm that:
You own or have rights to the content you share.
Your content does not infringe on anyone else’s rights or break any laws.
Use License: We grant students a non-transferable, non-exclusive licence to use the course materials for personal, non-commercial purposes only.
Availability: We may modify, remove, or restrict access to content at any time to protect our users or comply with legal requirements.
All participants—especially teenage students—must use the Services respectfully and responsibly. You must not:
Share or post anything abusive, threatening, harassing, defamatory, obscene, or illegal.
Disrupt lessons or other participants.
Share login details or course materials publicly without permission.
Record or distribute classes without prior written consent.
Infringe on any intellectual property rights.
We reserve the right to remove access if these rules are violated.
Our Site may include links to third-party platforms (e.g., video conferencing or payment services). We are not responsible for their content or practices. Use of these platforms is at your own risk and subject to their terms and privacy policies.
Some courses are paid (“Paid Services”). All fees are shown at checkout.
Payments are processed securely through a third-party payment provider.
By enrolling, you agree to pay the stated fees in full using your chosen payment method.
For recurring subscriptions (if offered), your card may be charged automatically until cancelled.
You are responsible for keeping your payment details accurate and up to date.
Cancellations and refunds are subject to our [Refund Policy]([insert link]).
Our online courses and content are provided “as is” and “as available.”
We make no guarantees that the Services will be uninterrupted or error-free.
Technical interruptions (e.g., due to internet issues, platform maintenance, or equipment failures) may occur.
We are not responsible for loss of work or data due to internet connectivity or software issues on the participant’s end.
You (or your parent/guardian if under 18) agree to indemnify and hold us harmless from any claims or liabilities arising from:
Your use or misuse of the Services
Your User Content
Any violation of these Terms of Service
Infringement of intellectual property or other rights
We aim to resolve any issues quickly and fairly. If a dispute arises:
Please contact us first to seek a resolution.
If the matter cannot be resolved informally, disputes will be handled under the laws of England and Wales.
You agree to pursue claims individually, not as part of a class action.
Nothing in this section removes your rights as a consumer under UK law.
To the fullest extent permitted by law:
We are not liable for any indirect, incidental, special, or consequential damages (e.g., lost artwork, data loss, or emotional distress).
Our total liability shall not exceed the amount paid by you for the course in the three months preceding the incident.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms of Service from time to time. Changes will be posted on the Site, and the updated terms will apply going forward. Continued use of the Services after an update constitutes acceptance of the revised terms.
Entire Agreement: These Terms (including our Privacy Policy) are the entire agreement between you and us regarding the Services.
Force Majeure: We are not responsible for failures caused by events outside our reasonable control.
Assignment: You may not transfer your rights under these Terms without our consent.
Notices: All formal notices must be sent to [insert business contact email or address].
No Waiver: Our failure to enforce any part of these Terms is not a waiver of future rights.
Headings: Section headings are for convenience only and have no legal effect.
Contact:
Catherine Ingleby
Upton Grey RG25 2RJ
catherine@catherineingleby.com